1. GENERAL
1.1 This privacy policy (“Policy”) describes how we collect, use and share your personal data when you visit or make a purchase from https://chanteknya-2.easy.co (“Site”). Personal data include, among others, your identification details, addresses (including billing, shipping and email) contact details, payment-related information and other information processed in conjunction with your visit of the Site or purchases from us.
1.2 Throughout this Policy, “we,” “our,” and “us” refer to FAB FASHION AND FURNISHINGS SDN BHD and each and all of our members, directors, employees and agents, as the case may be.
2. COLLECTION OF YOUR PERSONAL DATA
2.1 We collect your personal data through:
a. the use of technologies such as cookies, web beacons and other similar technology when you visit our Site;
b. information that you provide when you make a purchase or attempt to purchase through the Site.
3. OUR USE OF YOUR PERSONAL DATA
3.1 We use your personal data to fulfill orders placed through the Site (including processing of your payment information, arranging for shipping and providing you with invoices and/or order confirmations).
3.2 Additionally, we use your personal data to:
a. Communicate with you;
b. Screen orders for potential risks;
c. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products;
d. To improve and optimise our Site (examples include the generation of data on how customers browse and interact with the Site and to assess the effectiveness of our marketing campaigns).
3.3 Your personal data is not used for other purposes, unless we obtain your consent, or unless otherwise required or permitted by laws and regulations. We do not sell or otherwise make personal data commercially available to any third party, except as described in this Policy or with your prior permission.
4. SHARING AND TRANSFER OF YOUR PERSONAL DATA
4.1 Third parties that we may share your personal data with would include:
a. EasyStore – we use EasyStore to power our Site;
b. Third party service providers engaged or suppliers appointed to enable us to fulfill your orders and parties that collaborate with us in the provision of their products or services to you;
c. Payment processors, payment gateways and/or any financial institutions related to the payment for purchases from us;
d. If our business or any part thereof is transferred to a third party pursuant to any reorganisation or sale, we may be required to disclose personal data in connection with the sale, assignment, or other transfer of any element of our business to which the personal data relate;
e. Courts, tribunals, law enforcement, statutory authorities, industry regulators, government or regulatory bodies. We will disclose personal data in order to respond to requests, directives or orders of courts, tribunals, government or law enforcement agencies or where it is necessary or prudent to comply with applicable laws, court or tribunal orders or rules, or government regulations;
f. Audits or investigations: disclosures of personal data may also be needed for compliance, data privacy or security audits and/or to investigate or respond to a complaint or security threat;
g. Persons to whom you have given your consent.
5. RETENTION OF PERSONAL DATA
How long we keep your personal data depends on the context in which you provided it and the purposes for which we use it. Your personal data will be retained for such duration as is reasonably necessary for the fulfilment of the purposes or for such period as may be necessary to protect our legal interest. We will delete your data if we no longer have a legal basis to retain it.
6. YOUR RIGHTS
You can request to access the personal data we hold about you and, if the personal data is inaccurate, you can request that we correct it. You may do so by sending us an email at chanteknya.my@gmail.com (caption of the email: Privacy Policy). Please allow us reasonable time to respond and effect any change. If you would like to obtain further information on how to limit the processing of your personal data or withdraw your consent to our processing of your personal data you can do so by using the contact information we provided below under Contact Us.
7. REVISIONS
We reserve the right to change this Policy from time to time. The current version will be posted on our Site. The amended Policy will take effect upon our posting of the same on our Site and supersede earlier versions. The amended Policy will apply to the personal data you had provided to us previously. Where you provide any personal data after this Policy has been amended or where you do not contact us to raise any objection to the amended Policy, we will take this to mean that you consent to the revised terms of the Policy.
8. CONTACT US
Any questions or requests concerning this Policy should be directed to chanteknya.my@gmail.com (we wish to request that your email be captioned with “Privacy Policy”).
